Hey-Stick9, Your right, we are all in it for the money, but I feel Christmas time is a good time to lighten up with the work-a-holic attitude and while this time of the year is not as busy, it doesn't hurt to make your client feel special. I have a lot of residental customers, on a first name basis. I treat them as a friend as well as a client. There is a lot of company's that do good work, that can be replaced by another company that does good work, but its hard to replace a friend!!!!!! Hey- Charles, putting your name on an item is not "TACKY". It gives your client easy access to your info- all year round. They appreciate that & they like the gift. Not all folks are listed in the yellow pages--yet!!!!! A Merry CHRISTMAS to ALL.