Consider buying a supply of zeros, pulleys, spindles and belts. Still cheaper and you will have a supply of wear items.That is troubling, especially since I am looking to buy one of the larger standons from Bradley. I've spoken directly with them on several matters regarding warranty, parts, etc, and everybody was very straight forward. I would be worried that that goes out the window after you purchase from them.
Just to clarify, at this point, after reaching out to them several times, you have not got any support regarding your warranty issue?