Brighton, MI store is doing it right

Discussion in 'LESCO' started by Tscape, Jul 30, 2006.

  1. Tscape

    Tscape LawnSite Bronze Member
    Messages: 1,370

    I have recently comitted myself to purchase all of my products through Lesco to maximize my buying power. This was not a very difficult decision for me since I knew that Alan Dickerson was a "stand up" guy. I have since put that to the test on several occasions, having them fetch me a product from other stores and then changing my mind, leaving them with all that product. Sometimes circumstances leave you no other choice. I would just like to say thanks to Alan and Steve and pass along the good word to people who might need to hear it. I really feel that in those 2 guys I have partners who share my goal to satisfy my customers. That is priceless.
  2. Bob West LESCO

    Bob West LESCO Sponsor
    Messages: 176

    Thanks so much for the positive feedback. Obviously, our goal is to make every customer feel this strongly about LESCO. We know that our customer service can always get better, but it's still always good to know when things are going well.

    I will make sure the right people hear about what a good job Alan and Steve are doing.

    Thanks again,

    Bob West

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