I Have broken a few windows and always just cut a check or was told not to worry about it. Well this time we broke a front picture window for a one time mowing job. window is about 6 by 6. Quote A was $690 quote B was $550( cheaper then I thought it would be). I have insurance but I have a 1000 deductible to keep it cheap. Obviously I am going to try to pay out of pocket but these people are being a pain in the a. I get the feeling they may demand I go through my insurance. Can they do that? Also in the last email they wrote that they will have to take the day off work for them to install the window at their house and they want to know what information my insurance company will need for loss of wages and that they can get a letter from work. I think this is BS and I will tell them I am not paying for that, what I want to know from you guys is would an insurance company pay for that and if not what would you say to them? Also they want the bed under the window stripped of mulch and glass from the window as it shattered/crumbled and re mulched by a landscaper. I will offer to do this for them as we do mulching and landscaping but is this something I am even required to do and would an insurance company pay for that too? Any advice would be appreciated. Thanks.