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Broken Window - What Would You Do?

Discussion in 'Lawn Mowing' started by wrestlingcoach, Apr 22, 2005.

  1. wrestlingcoach

    wrestlingcoach LawnSite Senior Member
    Messages: 251

    We mow a commercial account, $26,000 per year w/ a 3.2% increase each year in July, NO rebidding each year and they throw extra work like limb removal to extra clean ups also (last yr extra $7500)

    2 days ago, My sister (she's the reason I found out about the job & only one person knows we are kin) called me and said a window has been hit and has a crack in it.

    We have not been there in 10 days.

    Saw the crack yesterday

    But the place where it happened is in a cubby hole - no one goes in there and there is really no way a bb gun could have done it. The odds are that we did it ( there are rocks in the place)

    So do I call the liability company or wait until the physical plant director hears and comes asking? Protest it since it was 10 days late

    Maybe the director will say no biggy and they'll take care of it and have us clean up the rocks and we charge them. (wishful thinking)
  2. marko

    marko LawnSite Senior Member
    Messages: 963

    I would approach him first, and have a sit down and see what comes of it. Is it a huge window? Might get an estimate and see if it is repairable without going through your insurance. I think he will respect you more if you bring it to him, especially since you know about it.
  3. mommacutz

    mommacutz LawnSite Member
    Messages: 120

    Yeah I'm with Marko. Talk to manager first. If under $2000 to replace I would keep insurance out of it.
  4. wrestlingcoach

    wrestlingcoach LawnSite Senior Member
    Messages: 251

    It is big: double paned 8ft by 8 ft tinted glass
  5. barnard

    barnard LawnSite Senior Member
    Messages: 618

    Your sister got you the job. Your sister told you about the window. You know the right thing to do. To do otherwise reflects poorly on you, and on your sister.Fix it. Out of your pocket, or insurance.
  6. DLCS

    DLCS LawnSite Platinum Member
    Messages: 4,385

    I can't believe you had to ask this question. What do teachers preach to their students. HONESTY! If I thought I broke a window, you bet I would come forward. Business reputation is important.
  7. wrestlingcoach

    wrestlingcoach LawnSite Senior Member
    Messages: 251

    I know the right answer but just wanted to hear the funny replies

    She'll talk to him today and they already have my insurance certification letter
    I just need to do the proper steps, I call the insurance company and so forth

    I'll just pay the $250 deductible
  8. 65hoss

    65hoss LawnSite Fanatic
    Messages: 6,360

    Funny replies??? Only thing really funny(not), is that it makes you look unethical.
  9. chimmygew

    chimmygew LawnSite Senior Member
    Messages: 578

    You shouldn't have a deductible for other peoples stuff. The insurance should pay without a cent coming out of your pocket. The deductible should only apply to personal property.
  10. ztoro

    ztoro LawnSite Senior Member
    Messages: 735

    ???????????? unethical for asking a question.....

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