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Can't get ahold of McLaren

Discussion in 'Heavy Equipment & Pavement' started by dirtybiz, Jan 14, 2010.

  1. dirtybiz

    dirtybiz LawnSite Senior Member
    from MT
    Messages: 255

    Hum, that's funny because i just tried calling your 800 number and your direct sales line and the one just hangs up on you, and the other just keeps ringing and ringing!!! I have sent 3 emails now and tried to call a good dozen times in the last week and a half.

    Seems to me if you saw my post on here you would have sent me a PM and tried to answer my question. It's a pretty simple question, I need a price on some tracks for a bobcat mt55. If i don't hear from somebody today, i will be ordering tracks through bobcat in the morning. If i can't even get ahold of you guys to purchase the tracks, what is it going to be like if i need service or have a problem???????
  2. dirtybiz

    dirtybiz LawnSite Senior Member
    from MT
    Messages: 255

    That's funny, someone from McLaren contacted me within 30 mins. of this post and my last attempt to call/email them.

    They want $1,100 shipped to my door for their nextgen tdf tracks for my bobcat mt55. Checked w/bobcat yesterday and they want $990. I am not really happy with the way the bobcat tracks held up, and they never did have a ton of tread (even when new). I have 600 hours on the machine and the tracks are completely toast. I thought since the machine is so light, etc. that i would get around 1,000 pretty easily? What's everyone else's experience with similar machines (dingo, ditchwitch, etc.??)

    I kinda want to try the mclaren tracks, just to see if they are any good (can't be much worse IMHO), but if getting ahold of them and getting customer service is anything like i just experienced normally, i don't want to have anything to do with them. Can anyone give me some previous feedback from dealing with them? We ordered tracks for our t250 from them this fall, and they were pretty good to deal with, but that's the way the should be when you are placing a order with them. How's their customer service w/any issues?
  3. YellowDogSVC

    YellowDogSVC LawnSite Gold Member
    from TX
    Messages: 3,787

    My McLaren rep got with me after a few days of phone tag ( I was working where I couldn't call out) and I reached them after hours, requested an email quote, and it was in my inbox the next morning. That was good service. I thought they had forgotten about my original inquiry but I understand server problems. I went without my website and email for 2 weeks due to a problem with the host.

    I got a more than fair price, I think, and now I'm trying to decide if I can squeeze the Protrac Rubber Pad OTT on my S300 frame without having to add spacers. I think it will be tight but will work. Anyone out there try it?
  4. pikewillis1

    pikewillis1 LawnSite Member
    Messages: 59

    You should be getting between 400-600 hours out of your tracks for a Dingo. 2k for a set of tracks for a MT 55 is outrageous. Wide tracks for the Dingo are 450 a piece. Tracks for the narrow track are 315 a piece. These are prices for Toro made Kevlar reinforced tracks.
  5. dirtybiz

    dirtybiz LawnSite Senior Member
    from MT
    Messages: 255

    No, the bobcat tracks are $1k, and the mclaren tdf's are $1,100 for a SET. These tracks would be similar to a toro dingo wide track. THe narrow ones come on the mt52's.
  6. bearmtnmartin

    bearmtnmartin LawnSite Senior Member
    Messages: 342

    I have a DitchWitch SK650 wide track and the stockers were done in 150 hours! In fact one finally peeled a couple of drive lugs right off and I had to replace them. They also popped off A LOT... My next set I got from a place called Trackmasters and they still look great after more than 300 hours. And they haven't come off once. Oh, and 350 CDN per track if I recall.
  7. Shadetree Ltd

    Shadetree Ltd LawnSite Senior Member
    Messages: 390

    Good to know, ours ripped out the lugs and split a bunch of the steel lugs in just over 200 hours but my oe replacements weren't $700 :cry: More like $1500 :cry: Any info on these tracks would be great for future reference.
  8. bearmtnmartin

    bearmtnmartin LawnSite Senior Member
    Messages: 342

    I think they are out of Calgary. The guy delivered them to Lickman for me no charge. I don't know a lot about rubber tracks, but they are difinately way heavier than the OEM tracks.


    This is the Canadian site. He will put you on to a guy in Surrey, but his number is buried in last years invoice box in the dungeon...
  9. hillboy

    hillboy LawnSite Member
    Messages: 56

    Hi Dirtbiz, what tracks did you end up getting and how happy are you with them? We are looking to buy a set as well and are weighting our options. We want something of proven qaulity. :usflag:
  10. 1idejim

    1idejim LawnSite Fanatic
    Messages: 11,085

    three years ago i bought a pair of tracks for a bobcat 320 mini-ex but haven't changed yet, the 1 mclaren and 1 bridgestone don't seem to want to give up, i can't remember what they are now but iv'e got them stored inside

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