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catcher parts australia

Discussion in 'Hustler Turf Equip (Archived)' started by robjim, Oct 9, 2007.

  1. robjim

    robjim LawnSite Member
    Messages: 0

    I purchased a fastrack 19/48 about 9 weeks ago, also at the same time I paid for the catcher, which they rang up the australian distributor and were told it would be about 2 weeks,which was ok with me. 9 weeks later still no catcher, the shop where I bought it get a different story each time they call the distributor. I have lost only one customer so far worth $3800 a year to me, if I had known there was a problem I would have purchased something else. I do love the mower best on the market out here. Is there a problem with the supply of the catcher. If they don't supply catcher soon the shop where I bought it told me they will refund my entire money.
     
  2. mowerconsultant

    mowerconsultant LawnSite Fanatic
    Male, from Syracuse, NY
    Messages: 9,769

    If you can e-mail me your information and dealer information I can forward it to our Export Manager and he can contact our representatives in your region and have them look into it for you.
     
  3. Mickhippy

    Mickhippy LawnSite Platinum Member
    Messages: 4,274

    Here is the Australian Importer/Distributors website! There in Brisbane. I see your on the Sunny Coast. (Im on the Goldy!)
    http://www.hewlettequipment.com.au/

    Give them a call and find out for yourself!
     

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