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Charge double?


LawnSite Fanatic
Yup, charge at least double normal, and be ready to catch either a dirty or deer caught in the headlights look.
You might need to clarify this before you start, thou in my case I've been known to just do it and leave the bill lalala (thou if I do that, I base the price on how long it took +20% for wear and tear {and it's not always double but it's fair}).
Give the customer two prices.
The first one based upon the initial clean up cost and the second based upon maintaining the turf once it is in position to do so.
My personal estimation policy is at least three times the normal maintenance cost due to the excessive amount of work needed to correct the site.
The customer's lack of planning does not equal a price break for me.


LawnSite Bronze Member
O'Fallon, Mo.
any new costumer i get i tell them the first is always higher than the rest due to the fact that i have to get the lawn into shape on the first cut.

Darrin A.

LawnSite Member
Marlboro, NY
How much extra should I charge a customer who waits till the grass gets out of control call and get it cut?
If I read this correctly, your customer calls you when they think it needs to be done. If it is getting out of controll, charge them for a clean up every time, or tell them that they need to be on a schedule. You can tell them that it is getting harderto just "fit them in" when they call.
If this is for first time jobs (clean ups) then I agree with the above posts.


LawnSite Gold Member
My old boss would just charge by however far into the season we were. If it was our 5th week of mowing, and that lawn had yet to be cut, then the charge was 5 times the normal rate. This applied more to new clients. If this is a current client trying to call the shots, I'd tell them they must be on a schedule or it's not worth dealing with them.


LawnSite Fanatic
We never was successful in charging more than a small fee for tall grass. It always ended with customer upset and usually us upset also...so we just mow it to keep the customer. But we don't do any customers any more who are not paying us monthly year round and we decide when to cut the grass.

mow & snow

LawnSite Member
Rochester, NY
Tell the customer your new policy is to mow the lawn on a weekly basis only. It's time for you to control your business and not let the customer decide when the lawn gets mowed!