check your delivery

Discussion in 'Pesticide & Herbicide Application' started by kickin sum grass, Jan 19, 2006.

  1. kickin sum grass

    kickin sum grass LawnSite Senior Member
    Messages: 628

    I know this stands to reason but I am sure others are the same as myself in that on bulk deliveries we assume all bags are there and all bags are the same.
    I have had 2 deliveries from the lesco early order program and both have had something wrong with them.
    1st delivery was some insecticde. I happened to notice that it was the wrong formula even though the bags looked the same. It was a very fine sand like product rather than the granular.

    2nd delivery was fine until I looked closely, 10 skids were delivered along with other products. One skid was a few bags short. Luckly I seen it before I stacked the second skid ontop. I thought it looked funny and then noticed it was missing a layer but was still wrapped like a full skid.

    My local lesco guys that I ordered from are taking care of me on this, but I am sure it was cuz I called them before I would sign off on the delvery. If I had noticed this after I signed saying order was shipped complete and in good standing, it might be different story.

    Check things out even if they look right.
  2. Runner

    Runner LawnSite Fanatic
    Messages: 13,497

    What was the insecticide that you recieved, Dylox?
  3. turf hokie

    turf hokie LawnSite Silver Member
    Messages: 2,751

    Have fun with the moron drivers they send. Broken bags, no driver assist, can't get into the parking lot (nobody else has a problem)no speakie english, on and on and on we go....................
  4. kickin sum grass

    kickin sum grass LawnSite Senior Member
    Messages: 628

    the insecticide was lescos label of talstar ez granular. They sent the regular granular talstar.
    This moron driver had every bag off the skid by the time it got to me. I put the pallet on the forklift and just sat there while he put 70 bags back on the pallet.
  5. Gatewayuser

    Gatewayuser LawnSite Bronze Member
    Messages: 1,765

    Kickin sum grass
    I'm surprised your not buying from Mike.
    I bought 3 skids of lesco melt and I hope they are all right I did'nt even think of counting. Are you going to Beechmont lesco? I don't like Josh but Dave is ok. Josh screwed up and charged me sales tax a month ago and I did'nt notice until 2 weeks later, over a hundred dollars down the drain.
  6. brizine

    brizine LawnSite Member
    Messages: 154

    Gatewayuser how do you get away without paying sales tax? I am assuming your running a business and not a farm.
  7. sheshovel

    sheshovel LawnSite Fanatic
    Messages: 5,112

    Thing you gotta remember guys is your rep is not the one pulling the order and preparing it to ship,they almost never check an order.
    .that should be done in the warehouse.
    He simply turns in the order or enters it into accounts receivable,and and a picklist or order goes out to the warehouse where the order is picked,pulled and palletized wrapped and entered and shipped.
    So your rep only sees the order.The driver simply takes what they give him..usually a pallet or box count..and delivers it.
    He never see's the actual count by count item # and description.
    Whoever fills the order is responsible for making sure it does not end up all over the back of the truck.So the problems lie solely with the shipping dept not the rep or the driver.
    I would never accept any order no matter how many times it has been right...without doing a full count and check that that what is on the order is on the packing list and the invoice and bill of lading(sometimes the same paper)
    But the reason why is I worked both shipping and recieving positions in large volume warehouses for 15 years and mistakes came in all the time.
  8. Gatewayuser

    Gatewayuser LawnSite Bronze Member
    Messages: 1,765

    Vendors lic tax exempt.
  9. turfmann

    turfmann LawnSite Platinum Member
    from PRM
    Messages: 4,536

    Back in 1986 or so, I was running a branch location on the South Shore of MA. We had maybe 3 or 4 trailer loads of fert/pre-m in stock for the spring. I took maybe 20 odd bags off of a pallet and went out to do production. When I opened the first bag, I immediately noticed something was wrong, the product was white instead of yellow. I looked at the label, and sure enough, it was atrizine (!!!) This was before cell phones and even affordable trunk radios (hell, it was before PC's) so I had no way of warning the specialists of the problem. There was nothing to do but wait until everyone came back in. We figured that there was another 20 bags out there somewhere. Long story short, we killed about 10 lawns - dead as a door nail. The bags were identical, save the label, and even the label was very close in appearance. Of course, the manufacturer (notice they are not named here, but you know who they are) took no responsibility for the error - even though the product was shipped to an end user a thousand miles in the wrong direction. I only wish the specialist the spread the atrizine had more than a single brain cell.
  10. kickin sum grass

    kickin sum grass LawnSite Senior Member
    Messages: 628

    yes gateway,
    i do use mike for some of my products. I shop around and split up my business based on quality and price. He gets most of my salt and liquids business as well as some fert.

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