Emerald
LawnSite Member
- Location
- St.Colud, MN
Just wondering how many of you send Christmas greetings to your clients. Greetings, gifts or both?
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Christmas Greetings
- Thread starter Emerald
- Start date
1MajorTom
Former Moderator
- Location
- Pennsylvania
Similar thread topic not too long ago.
Check it out at...
http://www.lawnsite.com/showthread.php?threadid=7293
Jodi
Check it out at...
http://www.lawnsite.com/showthread.php?threadid=7293
Jodi
Evan528
LawnSite Silver Member
- Location
- Montgomery County, PA.
I just send greeting cards to all my customers today. Its just a little something to remind them you apreciate there bussiness.
DFW Area Landscaper
LawnSite Silver Member
- Location
- DFW, TX
I was just wondering if anyone ever brings their clients a christmas gift? Like a nice $30 gift or so?
One of my clients' husbands died earlier this summer. I had never met her husband, so I did nothing. She's still a customer.
Again, one of my clients' husbands died this fall. I knew the husband from our business relationship. I brought them a nice $10 ice cream pie and offered them my condolences. Now, she's having me do some extra work. Not sure if the pie had anything to do with it or not.
Anyway, I was just wondering what would happen if you gave each of your customers a nice $30 gift? Would it reduce the cancellations in the spring? Would it reduce customer churn? Would it be a waste of $30 per customer?
Anyone have experience with this?
Later,
DFW Area Landscaper
One of my clients' husbands died earlier this summer. I had never met her husband, so I did nothing. She's still a customer.
Again, one of my clients' husbands died this fall. I knew the husband from our business relationship. I brought them a nice $10 ice cream pie and offered them my condolences. Now, she's having me do some extra work. Not sure if the pie had anything to do with it or not.
Anyway, I was just wondering what would happen if you gave each of your customers a nice $30 gift? Would it reduce the cancellations in the spring? Would it reduce customer churn? Would it be a waste of $30 per customer?
Anyone have experience with this?
Later,
DFW Area Landscaper
NCSULandscaper
Banned
- Location
- Henderson, NC
Well i usually do a little job they need done for free around the holidays time and tell them happy holidays. I sent out cards this year also. My best client got a $180 mulch job done for free. I take care of my best clients well and i treat all others well too.