1. Can’t make it to the GIE+EXPO 2017?
    LawnSite brings the trade show floor to your fingertips with our new GIE+EXPO 2017 Sneak Peek video series debuting now in the Lawn Mowing forum.

    Dismiss Notice

Client communication

Discussion in 'Questions, Rules, Suggestions' started by Gramkow Landscape, Feb 25, 2004.

  1. Gramkow Landscape

    Gramkow Landscape LawnSite Member
    Messages: 5

    Communication with your client always helps and I notice the pest control companies leave door hangers after they've gone. Does anyone else leave some kind of note to say hey I noticed problem x in your lawn or I trimmed your azeleas for the last time till march. I was thinking of making up some with check boxes of the services performed as well as a comments section. I also thought about having a tear off customer feedback section that they could mail back with the bill. Any thoughts would be helpful.
     
  2. Grassmechanic

    Grassmechanic LawnSite Silver Member
    Messages: 2,697

    I always leave a checklist with additional room for comments. If I point something out that needs attention and I get no OK to do the work, they can't say I didn't advise them. I use it mostly as a "CYA".
     
  3. chuckwk

    chuckwk Founder
    from KC, MO
    Messages: 629

    I think this is wrong forum ??
     

Share This Page