1. Missed the live Ask the Expert event?
    Catch up on the conversation with Ken Hutcheson, President of U.S. Lawns in the Franchising forum plus sign up to receive a FREE eBook on how to grow your landscape business.

    Dismiss Notice

Client from heaven.

Discussion in 'Irrigation' started by Mike Leary, Jun 11, 2007.

  1. Mike Leary

    Mike Leary LawnSite Fanatic
    Messages: 22,730

    While Russ (Hank) is manning the defences, I'm overseeing a new construction site for him. I've been down there before..it's one of our old
    jobs & has changed hands. I met with the clients on Saturday, gave a brief
    "from the hip" idea of what was needed. At the end of the meeting, I figured,
    it's about that time where the age old "how much" comment will occur.
    He looked at me and said, " do whatever you think is right". Period.:headphones:
     
  2. Dean of Green

    Dean of Green LawnSite Senior Member
    Messages: 254

    I have a few customers like that. Good to have. They appreciate the work we do and price is secondary.
     
  3. Mike Leary

    Mike Leary LawnSite Fanatic
    Messages: 22,730

    We had one years ago..."My daughter is getting married here, there's no
    irrigation along the drive leading to the wedding site..I want it green!".
    I told him we were slammed..I could NOT get there in time. He looked at
    me and said, "did I ask you how much it will cost?". Yup, started his job the
    next day!:waving:
     
  4. carcrz

    carcrz LawnSite Silver Member
    Messages: 2,085

    Kaching!!!!!
     
  5. FIMCO-MEISTER

    FIMCO-MEISTER Banned
    Messages: 18,668

    My favorite line is. "Peter! Just do your thing and send me the bill."
     
  6. BPC

    BPC LawnSite Member
    Messages: 119

    I love customers like that. There was a property manager I use to deal with who would answer the phone "Why are you calling me just fix it" He was great to work with.
     
  7. sheshovel

    sheshovel LawnSite Fanatic
    Messages: 5,112

    " I trust you...go for it and bill me"
     
  8. lawnmaniac883

    lawnmaniac883 LawnSite Silver Member
    Messages: 2,613

    "Just get it fixed and send me the bill." Work for a realtor sometimes and thats usually the way it goes.
     

Share This Page