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Discussion in 'Business Operations' started by Lawn-Sharks, Sep 23, 2008.

  1. Client Critic

    Client Critic LawnSite Member
    Messages: 44


    What is a scam? A scam is a business scheme that swindles people and deprives them of something that is valuable in their lives.

    For instance, some people go around, scamming people by offering "life insurance", collecting money and never returning the service or product to the consumer.

    Other scams have to do with fraudulent acts or schemes that are design to deprive or take away something from someone unlawfully.

    Client Critic is an online "word-of-mouth" database of difficult customers that sap the productivity and profitability from small to mid-size business owners.

    For a long time, consumers have reported business owners rightfully or unrightfully to the Better Business Bureau. We now have a place to go to do the following:

    1) Search the database upon finding a new lead for our business to see if any other business owners posted that person and if so, read the word of mouth feedback to help you make a more informed decision on how to deal with that potential customer.

    2) Report customers that were difficult to deal with, that caused your company to lose money, that wrote you a bad check or never paid their bill, in a proactive strategy to help other business owners in the community be warned of previous behaviors.

    There are no schemes behind it and we are very strategic in our approach in ensuring that this if "for business owners, by business owners" to help business owners become more productive and profitable, especially during these economic times.

    Thanks for your opinion and keep them coming.
  2. IN2MOWN

    IN2MOWN LawnSite Platinum Member
    Messages: 4,993

    Read the whole thread before you spout off.
  3. Natural Impressions

    Natural Impressions LawnSite Member
    Messages: 171

    This is exactly what I was thinking. I would stay away because you might get yourself into more trouble then you want.
  4. Client Critic

    Client Critic LawnSite Member
    Messages: 44

    We understand everyone's concern on whether or not a site like this could possibly bring trouble your way.

    As long as the information you are placing on the site is truthful, you have nothing to worry about.

    Also, this site does not reveal specific private information about the people in searches.

    Try it out for yourself. Post a difficult customer and then search that customers information.

    You will see partially starred out results to keep their privacy and give users enough information to know this is the customer that I am dealing with.

    We spent many days of research and strategy to create this company.... so reap the rewards!
  5. IN2MOWN

    IN2MOWN LawnSite Platinum Member
    Messages: 4,993

    And how do you verify what we say is true?

    And why do you tell companies not to post their company name?

    And why dont you give the customer a chance to defend themselves?
  6. Frontier-Lawn

    Frontier-Lawn LawnSite Silver Member
    Messages: 2,955

    becuase if we do post a client that they a Loser POS that needs to be drawn and quarted!
  7. IN2MOWN

    IN2MOWN LawnSite Platinum Member
    Messages: 4,993

    English please
  8. Frontier-Lawn

    Frontier-Lawn LawnSite Silver Member
    Messages: 2,955

    its becuase if we do post a client it means that they are a Loser P.O.S. and they need to be drawn and quarted!

  9. Client Critic

    Client Critic LawnSite Member
    Messages: 44

    We recommend that you come up with a user name that doesn't include your business name just in case you don't want people knowing that you are the one posting all these people; but it is totally at your discretion and has nothing to do with accountability.

    You are totally accountable, just like any other blog, forum, or web entry you submit, to tell the truth.

    We don't verify what you are saying is true. That is not what we do a Client Critic. We provide our members a platform to submit the truth for the benefit of other business owners, who are doing the same for you.

    I am getting ready to join a conference call today to add a new feature to our site. This feature will enable members to go back to an entry, click "RESOLVED", and it will show on the listing that the customer somehow resolved the issue with the business owner.

    Great forward thinking and we knew that this would only be fair. This is also a great way to leverage your customers to get them to pay you if they owe you money.

    Keep the thoughts coming! And tell everyone on Lawnsite to join!! :)
  10. IN2MOWN

    IN2MOWN LawnSite Platinum Member
    Messages: 4,993

    So because someone posts something on the internet that makes it true?

    Being told to hide your company name is shady at best.

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