anyone know of a good collection agency that I can use for one of my customers that is almost 3 months late on payment? She has been charged numerous late fees and yet she still has not paid. She keeps on promising paying on so and so date, but then no money comes. I have called and sent letters along with the invoices. Any other good ideas??? P.S. Because of this situation we have made it a policy that no family members can become customers that are related to employees that work for me.