2 QUESTIONS.... 1.- Those of you who are doing custom designing, are you drawing by hand, or computer. What programs? 2.- Design consultations - Free? or fee charged and put towards install if work is contracted? I do pretty good, but I am seriously contimplating charging for ALL site visits / consultations. NO ONE in my area does this so I am sure I will loose some calls, but hopefully it will be the tire kickers that drive me crazy anyway. If it works it will be a good way to take my salary out of overhead, and allow me to directly make money for the business.