I would encourage every one to take a look at these types of programs. They allow you to maintain a data base of your clients, vendors, anything or any one. You can print day runner type formats for your scheduling, it has auto ticlkers, e mail programs. very comphrensive programs.
Excellent addition to any business helping become more efficent in the paper work side, scheduling and customer service.
ACT is made by Symntac I believe. Very good tool and cost effective at about $ 200 a copy.