Costumer contract

Discussion in 'Pesticide & Herbicide Application' started by Greenery, Apr 18, 2012.

  1. Greenery

    Greenery LawnSite Senior Member
    Messages: 512

    Hey guys, I ran across a couple of odd things today that I want to get your thoughts on.

    I got an email yesterday from a prospective client that was pretty straight forward and normal.

    Today I get him on the phone, ask the usual questions one of which is about previous service providers. Then a big red flag goes waving by as he tells me his current guys have yet to make any contact with him regarding this season. He's been happy with their service but it seems they have disapeared on him.

    Then he starts going on about references and insurance and experience. Which I think is great, I wish more people would do that. But on the flip side I rarely get asked for references or insurance.

    Then he drops the contract bomb, he goes on to say he has his own contract that he wants me to sign.

    I do plan on meeting with him tomorrow regardless of the flags but am curious on what you think of the situation.

    By the way this is a residential property.
    Posted via Mobile Device
  2. Mountain Peak

    Mountain Peak LawnSite Member
    Messages: 203

    Sounds too hard to do business with. If it were me I'd pass. Wants you to sign his own contract,,,, that's a good one.
  3. n-green

    n-green LawnSite Senior Member
    Messages: 367

    This probably explains why his old guys cancelled him.
  4. RigglePLC

    RigglePLC LawnSite Fanatic
    Messages: 13,810

    One of the reasons your company does not show up in spring--is that you did not pay them in the fall.
    Perhaps if he would email you the contract--then you could look it over--and think about it. Tell him you need to discuss it with your business partner. And get back to him. Ask around about this guy's reputation.
  5. grandview (2006)

    grandview (2006) LawnSite Gold Member
    Messages: 3,465

    Just say no thank you ,politely
  6. Superior L & L

    Superior L & L LawnSite Senior Member
    Messages: 567

    Love to see a copy of contract
    Posted via Mobile Device
  7. Think Green

    Think Green LawnSite Silver Member
    Messages: 2,746

    A contract is placed to protect you while in business.
    A customer has a contract to protect them from unfortunate misleading invoices and overcharges.

    I would definitely decline because the contract will only benefit the customer and probably will not be in your favor.
  8. easy-lift guy

    easy-lift guy LawnSite Gold Member
    Messages: 3,372

    Perhaps he has a sence of humor? Call him in the morning and just cancel the appointment, if he ask why let him know you work for yourself and only use your own contract.
    easy-lift guy
  9. humble1

    humble1 LawnSite Silver Member
    from MA
    Messages: 2,519

    I don't do anything without them signing mine, I blame it on insurance regs and state pesticide bureau red tape in case we get audited by our insurance carrier or the pesticide bureau, also how did you make out
    Posted via Mobile Device
  10. ArTurf

    ArTurf LawnSite Platinum Member
    Male, from Ark
    Messages: 4,471

    Just for the heck of it get a copy of the contract and let us see it. I would think this is a red flag but approach it with an open mind. I have taken on customers who I thought would be hard to make happy but they actually turned out to be good. On the other hand people with POS yards who I would have thought not picky were the worst. They expected you to make chicken salad out of chicken sh*t for nothing.

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