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costumer demands pay their water bill

Discussion in 'Irrigation' started by garciajj612, Dec 10, 2012.

  1. alldayrj

    alldayrj LawnSite Gold Member
    Messages: 3,793

    I like this one.
    Posted via Mobile Device
  2. Wet_Boots

    Wet_Boots LawnSite Fanatic
    Messages: 50,583

    speaking of rock, one of the founding members of Hawkwind died last week, Huw Lloyd-Langton - the following was always my favorite tune of theirs, really a throwback to the busker days of David Brock, and about as close as you can get to a song without a bridge
  3. Kiril

    Kiril LawnSite Fanatic
    Messages: 18,334

    What my bowling buddy said with one addition. If someone "fixes" something I have done, any warranty is null and void, so don't expect me to fix someone else's idea of a "fix" under warranty.
  4. Mike Leary

    Mike Leary LawnSite Fanatic
    Messages: 23,158

    One of the nice things about being in the biz long enough, is it's easy to void a warranty, and the dickwads who called Joe Boots instead of the installer deserve it.
  5. irrig8r

    irrig8r LawnSite Platinum Member
    Messages: 4,553

    I was called out once by a landscape contractor who relied on his employees to do any actual work, including irrigation design and installs. His customer was complaining about high water bills and he wanted me to check for leaks. It was all programming errors. 12 zones, every day x 30 min per day. Mowers left wheel ruts and mushrooms abounded.
  6. Mdirrigation

    Mdirrigation LawnSite Gold Member
    Messages: 3,755

    was there a master valve ? If so the water bill would be their problem , since it would be programing . My phone always rings off the hook when the water bills come out , 95% of the time the controller is programed either too long or has multible start times programed in by the customer . Once someone else repairs or attempts a repair , warranty is void .
  7. txirrigation

    txirrigation LawnSite Senior Member
    from Texas
    Messages: 977

    My personal favorite is when you get this call:

    "Umm yes, YOU installed MY sprinkler system about a year ago and told me I have 9 zones. I can only program 4 start times and I can only run each zone a maximum of 12min and 59sec (12:59), then it starts back at 1min (1:00)and the system now runs all the time like it has a mind of it's own. I thought you were a good guy but you screwed me."

    Me- "Ma'am, I believe you are setting start times, which begins a program. You adjust individual run times when the dial is turned to 'Run Time."

    "Oh, I am sorry. Thanks Bye!"
  8. White Gardens

    White Gardens LawnSite Fanatic
    Messages: 6,776

    I'm subscribed, I want to see what the original poster has to say. Sounds like a ridiculous client if you ask me and I want to know how they were able to determine there was a leak in the irrigation system.

  9. Wet_Boots

    Wet_Boots LawnSite Fanatic
    Messages: 50,583

    I remember a call one autumn from a new homeowner who wanted her sprinkler system tested for leaks, on account of there had to be major leakage, based on what the seller told her what they were paying for the sprinkling water in a season's time. It was one of those calls where you can hear the tone of accusation in the caller's voice.
  10. Mike Leary

    Mike Leary LawnSite Fanatic
    Messages: 23,158

    I've had those calls, as well. One is tempted to say, "look honey, it's not my system, and if you keep ragging on me for something I had nothing to do with, this call is over, big time". :hammerhead:

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