As most of you know i started all new clients on a fixed monthly payment this year. The end of july and 1st half of august was rough here in maryland. No rain and high temperatures was putting a hurting on the grass. I had 1 customer who just would not water her lawn. i had to skip it twice. the 2nd time i could have trimmed some high spots but she told me to skip it. well i have them pay a month in advance and she was withholding my august payment. I knew what was up, but kept cutting. friday i left here an invoice for september which all invoices are due the 1st of the month. Well she and her husband comes out while i am there and says she wants to know how much i charge per week so she can pay me. I tell her i do not charge a weekly fee it's a fixed monthly payment. She says " but you had to skip it a couple times, you mean it's still the same price. I said yes ma'am, it's always the same price and it's the price that we both agreed on when you signed my agreement. now the part i cold not believe. I never had to say another word, the husband took over in my defence. He started telling his wife how i am trying to run a business and that she agreed on the price and how i was always there on time and did a good job. She started arguing with him that she should not have to pay when i do not cut. He begin to tell her that i am running a business and i still had to pay for gas, and my help to come by and check on their lawn. Well that's the most of it, but he argued with her for a good 10 minutes and made some very valid points on my behalf. husband then said we can go back to the old lawn guy, who we could call when we needed him and would not show up for days later, if at all. In the end i won, she paid me for august and september. I just could not believe how the husband went to bat for me, i could not get 1 word in after he started.