Couple days ago I'm at this ladies house doing a small cleanup and her regular weekly cut. She comes out and says that she wants me to start coming back every 10 days like I used to 2 years ago. I told her sorry but we no longer do bi-weekly cuts and it is not an option. She then proceeds to tell me that I came 5 times last month and that was not acceptable, she also says that I need to come 1 time per week =4 times per month. I say 1 time per week last month =5 cuts, she says thats not possible since there is only 4 weeks per month. I try to explain to her that sometimes coming 1 x per week, it works out to be 5 times in a month it just depends on how early in the month our first cut is. She then turns her thoughts to my cleanup, she ask me how much I am charging per hour for it. I tell her that info is normally not given to customers but this time I would tell her. Tell her for that her price is $45 per hour she says what, you shouldn't be making that much per hour blowing leaves around. At this point I'm ready to explode, I politely ask her, well your husbands a doctor right? She says well yes, I in turn tell her well I don't think we should have to pay him $150.00 for a 2 minut visit. I don't think he should be averaging $3000.00 + per hour for what he does. She looks at me in amazement and says he has to pay taxes and insurance ect...I ask her do you think that my insurance is free and that I don't pay taxes? Then I proceed to tell her that she can accept my prices or not, go ahead and find someone else if my works not worth it to you. She says you do great work but your too high on price and your taking advantage of me with your billing. At this point I'm done with her, she is off my list for next year. It's a darn shame she has been with us for 3 years now.