sorry, this alittle long.. i did an estimate for some plantings this morning, at an account i've had for 6 years now. Its a middle aged couple with some teenagers. I got it through my dad, the lady is one of his co workers. she is as nice as they come. Foir years, i would only see the husband maybe once a season, for a minute, and in that minute he would say something to insult me or piss me off. If anyone knows me, it takes something to get me angry, this guy just pushes the right buttons. Anyway, i went to their house twice this week, once to go ove the job with the lady, went great . smooth as usaul. went another time to actually do a leaf clean up, lawn, etc. The guy then calls me up last night, and requests that i go over this morning, on sunday so "you can go over it with me. my wife doesn't have the background that you and i have.." this guy knows ****. he totally undermined everything his wife wanted to do, saying he wants it dne this way. repeatedly knocked his wife. then demanded that she copme out while we there this morning, despite the facvt she was late for an appointment as it was. He made her stand out there while he told her what he was changing, everything. And with this guy, the way he talks, he's one of those guys that takes a half hour to say what anyone else can say in 3 sentnces, litteraly. i spent half the estimate walk through this morning staring off into space. His wife asked me a question while he was talking, and i gave her a quick easy reply... and this jerk off jumps down BOTH of our throats! "can i please finishg without having to shoosh you, the both of you." I was like " whoa, John, watch .." he cuts me off and apologizes to me, puts his arm on my shoulder and says, "no, not you, her." I'm thinking what a POS this guy is talking to his wife like this. she honestly looked scared of him, and used tohim speaking liket his to her. But i'm not going to let him speak to me like this, and he knew it when i stepped back and stopped him. my question is.. what would you have done, or would do in this case. You don't want to drop him right there, cuz his wife then gets embarrased and has to suffer because he's an a hole. I really felt bad for her, buyt wanted to punch this guy in the mouth for speaking to us like this, especially her. Its hard to type the words of the moment, but the looks on their faces, man. i just left it at that, because they were late, and i did't want to be any reason she was even later. the guy would just not shut up. talking about trees, and bushes, and anything he coeld cram into this chance to actually speak with another person. you see, all the neighbors hate him. they walk the dog on his lawn, put bushes next his propert so they don't have to see him. I understand why. How would you have gone about this, and from now on dealing with these people. keep in mind, the lady is great, really smart,pays me on time. i don't want to lose her as a customer. I actually got the impression he threatens to hit her... if he doesn't already.