COVID 19 Season will be Brutal. Prepare

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Turf Tracer

LawnSite Fanatic
Location
Niagra NY
Assuming we are all not in lockdown, here's how I am handling it. This is going out with snow invoices

Due to the current COVID 19 situation I understand that customers may be under some form of financial distress. For this reason if accommodations for payment of this invoice is required please contact. Also, until the crisis slows rates will be reduced for the upcoming season by 25%. This means that your per cut price from last year will be reduced by 25%. The lower price in gas will help us to absorb some of the lower charge.

Please contact me via email or phone (text or call) if you have any questions and also to inform me of your intentions for the upcoming season so I can plan accordingly.
 
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T

Turf Tracer

LawnSite Fanatic
Location
Niagra NY
They likely wont be working soon. Its coming to your area next likely

Allot of people cannot work here and even those that can, their portfolios have taken a huge hit. If nothing else its a show of solidarity with the customer that will pay dividends in the future relationships. We are also efficient enough and according to my projections for fuel savings, profits will still be acceptable.
 
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Turf Tracer

LawnSite Fanatic
Location
Niagra NY
Im guessing in a few day you will be more worried. It exploded here. And the shutdowns are spreading. Coming in contact with them is not the issue. Everyone will take a huge financial hit. Seniors rely on portfolios to sustain them more than most. If they are just living on social assistance I cant see them being great customers in the first place.
 
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