I am curious to know how the pro's started out in this industry and how they established and maintained a professional image. In SW Ohio there are too many "Hillbilly with a truck" operations and do not want to be painted with that brush (no offense). What do the more successful companies to do maintain a professional image and what standards do you hold yourself to? Do you wear a uniform or golf shirt with a logo while you work?? Do you maintain a separate land line phone # for business or do you just keep a cell # with voice-mail?? Do you have professional looking invoices? Do you send out thank you cards? What do you do that separates you from the pack? I imagine once you separate yourself from the perception of the "Hillbilly with a truck" mentality that I'm sure a lot of people harbor that your business can really take off. I imagine at that point you can describe yourself as a premium service and charge premium prices. Thanks for any info./tips you can give me.