My brother runs a computer and software business and told me the other night that Chase added $460.00 to his 2-3% bill after he charged a customer $11k on his Chase card for software. Chase said that my brothers company was responsible for the customers rewards points! He fought it and there was nothing he could do about it. How can they get away with this? This is the first I've heard of a charge being tagged on for someone's reward points. I want to add CC to my business, but not if I'm going to get slapped with paying for a customers reward points.