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Crew accountability ap??

Discussion in 'Business Operations' started by azlandshapes, Feb 12, 2020.

  1. Manny Carlino

    Manny Carlino LawnSite Member
    from NJ
    Messages: 19


    BOTTOMLINE.... You do NOT want a client like that, CUT BAIT and move on because it will never end and they will continue to get away with whatever they can (client that is). Stick to your grounds give them a solid response and say this is now the X time you have mentioned this and we can not continue our business relationship this way.
     
  2. dkflipse

    dkflipse LawnSite Member
    Messages: 106

    I agree with this 100%. I have GPS to do basic monitoring. If a customer debates if any work was done then the issue is more serious. Sometimes you gotta break ties with a customer. Likewise I'm not gonna spend $100/month on multiple technologies to see if a driver skipped a yard. If a driver does that he needs to be let go ASAP.
     

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