curious about % on contract

Discussion in 'Lawn Mowing' started by stumpjumper, Jul 6, 2006.

  1. stumpjumper

    stumpjumper LawnSite Member
    Messages: 183

    I realize i'm a new guy and a smalltimer compared to most of you, but after seeing so many questions answered with {what does your contract say?}, I'm curious. What percentage of your residential accounts are on contract?out of my 14 residentials i have 0 on contract. my only contract is my only comm. and its a great way to do business, wish all of them were. I have good customers who like my work but they look at you like your goofy when you start talking yearly contracts. I have yet to give an estimate, of which i've done 32 residential and 5 comm, so i'm not the cheapest, where the resi. had ever had a contract. I have had no trouble getting paid or with overgrown lawns, so its not been a problem so far, just curious about it.
  2. MMLawn

    MMLawn LawnSite Gold Member
    Messages: 3,569

    100%......No signed Contract.....No thank-you
  3. stumpjumper

    stumpjumper LawnSite Member
    Messages: 183

    Has it always been that way mm? To your knowledge is a contract the norm in your area for residentials? Is this something you worked into or did from the start?
  4. Freddy_Kruger

    Freddy_Kruger LawnSite Bronze Member
    Messages: 1,064

    anyone know what a good length would be for a lawn contract in winnipeg? 6 months? may to sept?
  5. MMLawn

    MMLawn LawnSite Gold Member
    Messages: 3,569

    It has been our normal SOP for the past many years, not all 27 of them, but this was a different business 27 years ago too though. ALso keep in mind I am 90% commercial and have not accepted new residential clients in 2 years now as a) we are so busy and b) I plan to get completely out of the residetial maintenance end. When I do we will only do installs for residentials.

    As to my area, I know that all of the fulltime professional LCO's that I know personally here require contracts......but there are also 100 mowjoes for every professional here that don't require squat....of course their "clients" are also the ones that you will see a total if about 5-6 different other MJ's cutting it through the year also because all that type of client wants is their grass cut as cheaply as possible. Those type of clients I would refuse anyway.
  6. stumpjumper

    stumpjumper LawnSite Member
    Messages: 183

    61 views and only 2 people reply, does that mean not that many have contracts? not trying to be a wise guy but as much as the subject of contracts come up i would have thought it would be of interest to many. when not a single one of my customers were interested it had me wondering:confused:
  7. Shuter

    Shuter LawnSite Bronze Member
    Messages: 1,171

    40 customers and no contracts. 6 years and never any problems.
  8. Cracker Station

    Cracker Station LawnSite Member
    Messages: 66

    Been thinking contracts myself. I am a newby getting "my ducks in a row" to go full time on a larger scale next year. I am learning this year and treading lightly and ingesting a lot of information from lawnsite. I am very excited about the prospects for next year and will all likelihood use "service agreements".
  9. topsites

    topsites LawnSite Fanatic
    Messages: 21,653

    Mine are all verbal, contracts are too make it or break it, surefire way to go out of business fast if you don't get it right...
    I can change verbals anytime, but a contract, even in my 5th year I find it difficult to walk away from a money-loser when my signature is on paper, and I don't think I could've done it in my 1st or 2nd year.
  10. cessnasovereign

    cessnasovereign LawnSite Senior Member
    Messages: 292

    I don't require it but stronly suggest it and so far I've had really good luck at talking most of my customers into it. Next year though I plan to require it for any customer.

    But for this year, if you don't have a contract, you have to pay per visit each and every time. I do not invoice them, it's just another way to annoy them and then tell them "You know I could just invoice you for the whole month with a service agreement".. Oh and I call mine service agreements, since some people are afraid of the word CONTRACT, though I include the word deep in the text of it, just in case it presents some legal problems with not having it.

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