Last night in north Texas we got on average 7 - 10 inches of rain. Received an email from a customer who's home was flooded during the monsoon, he claims that we pilled mulch up too high causing his house to flood. Crew supervisor claims that no more than a 1 inch hardwood top dressing was put on his beds more than two months ago. His beds are higher in the middle, nothing we did, - which caused the water to pool and thus flooding his house. First, has anyone else ever gotten a complaint that mulch caused a house to flood - and secondly is it even possible? Am I wrong in thinking that water will run right threw mulch into the soil - and not actually hold any water. Thanks.