Customer Complaint

Discussion in 'Lawn Mowing' started by Keegan, Jun 13, 2009.

  1. Keegan

    Keegan LawnSite Senior Member
    from CT
    Messages: 612

    I got a call today from one of my customers.
    He says there is stain on his bluestone that came from my tires and he can't get it off.
    "He will talk to me next week and I should be more careful"

    Where the stone is I have already mowed about a third of the lawn before I get to the stone. I remember seeing something on the stone but didn't [ay attention to it because we have gotten a lot of rain lately and just thought it was wet because it was right where I would have it hit it first.
    I go over this every week. never left any stain before.
    I think there there had to be something in the lawn.

    Sorry, it's just been one of those days.
  2. Rhett

    Rhett LawnSite Bronze Member
    Messages: 1,071

    Explain it to him just like that.

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