I have mentioned on occasion (as others have too) that the amount of customers isn't something people should base their success rate on. Example: The other day I got a call from a customer (old friend) asking me a question about her lawn. While talking to her she told me that she got an estimate left on her door for $26. I charge her $35, she has a 10K lawn. She wasn't trying to get me to match it, but was giving me the usual friendly ribbing over it. Neither one of us ever heard of this company and she told me that if she is paying someone it might as well be someone she knows. But the point is this guy underbid me by about 30% or $9. My profit is better then $9 on this lawn, but with this guys prices he will have to do about double (he might gain a little on efficiency, but believe me I run a tight ship) the accounts like this to profit the same. So he might be one to brag about having X number of accounts, but does that mean he is doing better then another guy with 1/2 or 1/3 less. With that said, I can see how a business bidding $26 on a 10K lawn can be profitable if worked right. But he will need lots of them, more then double (which he might get a lot with that price) but that brings more expense and makes profit even lower. To make a plan like this really work you have to have many crews with a lot of investment working. That is fine, but most start off a lot slower then that and still seem to price this way and eventually max out and stop taking new customers. My point is, don't get all worked up about landing every job and lowering prices because you think you need a high customer account. You do need a good steady work load, but giving up half the profits to gain it isn't going to benefit a small to medium size operation. Also $26 might not be low in your area, so don't take that number out of context. It is just a comparison to two prices in my area. Another Example that I used recently. There is a company in my small town (across the river from St. Louis) This guy landed the grounds maintenance for the final season at Bush stadium (Go Cards). In the article it mentioned that his company maintains about 50 accounts and they are mostly multi million dollar estates. (a million dollar house in my area is huge). I'm sure this guy is turning more profit then most with 100, 200 even 1000+ properties. In this case customer count means nothing until the scope of clientèle is laid out. If he came on this forum and said, Hi my name is so& so and I maintain about 50 accounts and just wanted to say Hi to everyone. None of us would think much about it. We would give him a warm welcome and leave it at that. Once we all found out that one of his customers is Bush Stadium, we would be highly impressed. I hope you new guys understand the meaning of this thread. It isn't about Scrubs, lowballing, etc. It about working smarter and not harder. Not that harder doesn't have it's advantages, but for an industry heavily saturated it is hard to grow into that big profitable company by offering a low price. There is just to many other guys offering that same low price. Lets try to bring it up a notch, and if you can't then maybe there isn't the demand for all these new LCO's in certain areas.