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Customer Education

Discussion in 'Business Operations' started by Kevin1, Jan 26, 2006.

  1. Kevin1

    Kevin1 LawnSite Member
    Messages: 20

    I am looking for leave behinds or brochures to give to the customer. Topics included are information on each fertilizer app., core, lime, watering, and mowing. The brochures would incude information on what each services is and whay it needs to be done to help keep the lawn healthy.
     
  2. mcwlandscaping

    mcwlandscaping LawnSite Gold Member
    Messages: 3,163

    What are you asking?? If its opinion your looking for, i think its a good idea and i think it will work for you.
     
  3. Jpocket

    Jpocket LawnSite Silver Member
    Messages: 2,281

    There are a few companies that make the leave behinds your talking about, can't remeber off the top of my head. They cover just about everything, aeration, pestcontrol, fert, irrigation, and the benefits of proper mowing height
     
  4. sheshovel

    sheshovel LawnSite Fanatic
    Messages: 5,112

    Some info is ok to give your customers..but giving away info that makes you more knowlageble in the work you do than they are is not advisable.
     
  5. Kevin1

    Kevin1 LawnSite Member
    Messages: 20

    Sorry I didn't say it clearly. I am looking for a company that manufactures them.
     
  6. kc2006

    kc2006 LawnSite Silver Member
    Messages: 2,443

    I forget the name of the one...growpro.com maybe? I checked into them, very pricey.

    I'm going to be designing my own brochures and giving them to customers, just describes the benefits and some of the process of the work to encourage up sales.
     
  7. Mower For Less

    Mower For Less LawnSite Senior Member
    Messages: 823

  8. TforTexas

    TforTexas LawnSite Senior Member
    Messages: 260

    Lesco carries a full line of leave behind brochures. They have them that are for follow up like Today we aerated your lawn..... this is what you should do. and We noticed your lawn sure could use aeration, because...... call to schedule your service. They have them for all sorts of situations watering, seeding, fertilizing, tree and shrub care, even routine applications or We did your nieghbors lawn today hand out ad pieces. They are real good they have each one in two styles one is cartoonie and one is photo realistic to match your logo or company image.
     
  9. chimmygew

    chimmygew LawnSite Senior Member
    Messages: 578

    How about just printing up a monthly newsletter to give to customers?
     
  10. tcls83

    tcls83 LawnSite Member
    Messages: 239

    Yeah I like the idea of brochures giving tips on lawn maintenance. The customer will remember the tip and know who's brochure they got that tip from, and may give you a call down the road if they run into trouble if they do it themselves.

    I have seen newspaper articles sponsored by a contractor that provide tips on whatever service they provide.
     

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