I was trimming shrubs for one of my regular customers today. He came out and asked me to come in his garage. He gave me a stihl chainsaw. Its a small saw just right for limbing. I used it at the next job to cut some pecan limbs off. Pulled it 3 times and it fired right up. He also gave me a new chain for it, 3 new files and a new file guide. He said he would never need it again and I was a good guy and he wanted to give it to me! Why can't all customers be like this?