I got a call from an older customer of mine with a complaint. He said my mower is tearing up his lawn in 3 places. Naturally concerned I called him back. We talked over the phone for a few minutes and as our schedules conflicted so he told me to look at the damage when I mow on Tuesday.<p>I have been mowing here for 5 years. The lawn is quite shaded and thin in spots from pine trees and shade. The customer only wants a spring and fall fertilization and the lawn is in fair shape. There are two tire track marks where there is natural drainage downhill. These have been here for 5 years. Today when I mowed he wasn't home but I could find nothing new that I recently did. <br>He stated that he wanted it resodded when I talked to him over the phone. I stated that I will look at it and use a push mower to do those spots. <br>I went from using a rider and mowing in 30 minutes to riding and using a 21" walkbehind resulting in 1 hour total time.<p>This is for the same $30.00. What would you do?<br>Drop him?<br>Finish the season after fixing the tracks?<br>Raise the price of mowing immediately?<br>He has been alright as a customer except for a complaint here and there but I don't understand what this is about..<p>What would you do?