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Customer not happy with hydroseed job (that i didn't do)

Discussion in 'Lawn Mowing' started by Expert Lawns, Aug 16, 2004.

  1. Expert Lawns

    Expert Lawns LawnSite Silver Member
    Messages: 2,660

    I don't do hydroseeding at all. A customer of mine had someone come out and hydroseed her lawn. It rained hard the next day and washed it all out. The guy will not come back. She would like me to fix the trouble spots. She thought that if i "roughed up the soil" with a rake and laid down some seed and then put straw on top of it, that it would be fixed. What do you guys think? She doesn't want to pay someone else to come out and waste her money. She likes and knows i'm dependable. I told her I would look into it and get back with her.

    There are only a few bad spots. Each spot is probably 30 feet in diameter. (they are both pretty much in circular form....for comparison sake)
  2. Mark Lawncare

    Mark Lawncare LawnSite Member
    Messages: 114

    Make sure there is enough top soil. Somtimes the ran washes that away as well as the seeds. There should be about 6 inches.
  3. Kelly's Landscaping

    Kelly's Landscaping LawnSite Platinum Member
    Messages: 4,657

    The other guy ought to back up his own work. I do a lot of seeding and if it washes away you guessed it I am fixing it its not like it cost allot to fix a seeding job. The money I make isn't so much from seeding its the demolition of the trouble spots the top soil work and the prep work the seeding is often around only 10-20% of the job so its not a big deal to fix a small part of it.

    If there’s some ruts fill them in other wise just scratch up the surface and put the new seed down put some starter fert and some hay and you ought to be good. If the soil is bare you can forget about these ridiculously low seed per sq foot rates you see some people recommend. Some say 3-5 pounds per thousand I prefer much heavier amounts 10-25 pounds depending on what type of seed I am using. I also charge 10 cents per foot so its fine with me to use allot I would rather not being doing the job twice that’s when it cost money.
  4. Expert Lawns

    Expert Lawns LawnSite Silver Member
    Messages: 2,660

    thanks guys

    What type of seed do I need to buy? I'm not really sure what kind of grass it is. I also hear a lot of talk about warm/cool weather grass. I dont' want to put down the wrong stuff. I just want to make sure that the grass takes and starts growing. She has spent enought money with other people that I am really starting to feel her pain. I know it's not rocket science, but I want to get it done right. (i'm also missing out on mowing this yard cuz the dang hydroseed guy messed up)

    Kelly's Landscaping - the guy that did the job came back and gave her some story about "there was only a 30% chance of rain for that day and it ended up raining all day, it's not my fault" He was rude to her and stomped off. VERY unprofessional and refused to come back. Like you said, he should have been back there to fix it. oh well
  5. Kelly's Landscaping

    Kelly's Landscaping LawnSite Platinum Member
    Messages: 4,657

    Grass seed type your going to have to make the call. It could be pure sun seed or maybe its a mix or perhaps the area is complete shade. Figure that out and the rest is rather easy the only hard part is where to buy your seed from and well I don't live there put a nursery or a fertilizer place may have what your looking for.
  6. Expert Lawns

    Expert Lawns LawnSite Silver Member
    Messages: 2,660

    she mentioned something about a contractors mix. then she said she wanted perenial, not annual. I didn't know grass was like that
  7. olderthandirt

    olderthandirt LawnSite Platinum Member
    from here
    Messages: 4,899

    A mix of 60% kentucky blue 20% perenial Rye and 20% fescue or anything close to that mix will work fine. but for fixing those spots I would be charging at least a couple hundred $$$ she paid way more than that for the hydro seeding. Also I would have her call the guy and ask why he did not put in any tackifier to hold it in place, it cheap and most hydro guys add it to prevent this problem, That might get his attention that she is not completly ignorant of the hydro process.

  8. muddstopper

    muddstopper LawnSite Silver Member
    Messages: 2,341

    Not knowing the details, just how long has it been since the hydroseeding was performed. You said the spots washed out in circular patterns?? Sounds more like the washed out areas are really low areas in the soil. If this is the case the grass planted might of just gotten buried a little deeper from the wash. It might come in yet. If there are rutts, well then you are going to have to fill them in and reseed. After filling rake smooth broadcast seed and starter fert, rake lightly to cover seed and mix fertilizer with soil and cover with straw.
    The contractors mix will be a blend of several different types of seed. There are different contractor mixes for different areas of the country. The one sold in your area is one that was mixed for your part of the country. It is usually cheaper seed and will contain predomanetly prennial grasses with a small percentage of annual grass, usually annual rye, for a cover or nurse crop. I wouldnt use the 10 or 25 lbs per 1000 that was suggested. A recipe for disaster. 7 or 8 lbs will do just fine. Unless you are using K bluegrass and then i would drop back down to the 5 lbs per 1000.
    You wont be using warm season grasses up where you are.
  9. Kelly's Landscaping

    Kelly's Landscaping LawnSite Platinum Member
    Messages: 4,657

    "I wouldn’t use the 10 or 25 lbs per 1000 that was suggested. A recipe for disaster. 7 or 8 lbs will do just fine."

    I don't know what disaster you are referring to of the nearly $50 thousand worth of seeding I did this spring all my lawns have come up think and lush. With little to no weak spots that you often find when you skimp on the seed. Can you get by with less seed yes are the results better no. And the reason I tend to use so much is I like to hand rake the seed in to the soil then I put a little on top before I hay typicaly I use around 15 per 1000. So no I do not have seed rotting on top. Just a personal preference but my results have been phenomenal.
  10. Expert Lawns

    Expert Lawns LawnSite Silver Member
    Messages: 2,660

    I only used the term "circular" to simplify it so you can visualize the size better. There are no ruts, so I do not have to worry about bringing in much soil.

    You guys have been a tremendous help. I know pretty much all I need to know now except how to spread it. Do you recommend doing it by hand? I have a fert spreader, not a dedicated seeder or overseeder. What'dya think

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