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Customer Pricing Materials

2187 Views 9 Replies 10 Participants Last post by  FLCthes4:11-12
I'm sure this has been posted before, but I couldn't find it.

Customer wants a simple flower bed done. Found all of the prices at Lowes + Home Depot herself. She wants to just buy them herself and then give me the receipt to go pick them up.

I mark up materials even when I buy them at retail stores in order to cover travel time, taxes, etc... When my business has grown in size I certainly will not be doing this type of thing, and I don't want to start with her. How do you all go about this type of thing?
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I've had the same situation. I charge my time to pick up and deliver and any plant warranty on my end is voided.
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