LoneStarLawn
LawnSite Bronze Member
- Location
- San Antonio, TX
We performed a organic fert. job at a little old lady's garden home. After completing the job we told her she hadn't paid the last time that we cut her yard. She dissaggreed. She agrued with us that we were wrong. The problem is she is a customer that likes to pay cash directly to us for services rendered. She sometimes is not home when we mow so she leaves a note telling us to mow and that the gate is locked. She says that she has no proof that she owes us and says that if she had a receipt for payment there wouldn't be an arguement (but she didn't pay so there wouldn't be a receipt) She also no says that she wants to be billed once a month (which I prefer) and to not cut when she is not there. Well I don't want to drive there to find out she is not there and not be able to cut. The biggest problem is my partner wants to quit the business because of people like her. She is old and I feel bad about argueing with her as well. I feel bad if we drop her but It's to much to handle and she did question our integrity...so about the long post (rambling) Just upset about possible loss of partner and bad customers.