customer #1 - new customer this year. i mowed the property 2 times and then i tell them i'm coming to mow again since it had been 2 weeks and they were on a bi weekly schedule. customer tells me to skip a week because he doesn't get paid until then. i say i can't mow it the next week because i already have a full day of mowing on that day but maybe something will change and i can work him in on another day or something. i contact him to ask if he wants me to come mow and he says he mowed it himself. i said ok i can come mow it the next week on the regular scheduled day then. he responds with "i'm gonna mow it myself." sounds like money issues but they had been paying me $60-$70 instead of the $50 price i gave to them. i'm just like wtf? why? i don't get it. customer #2 - this one has been a customer for 2 years. it's been ok because mostly i've been dealing with the husband. now this year the husband has had open heart surgery so he's out of it and the wife is the one i'm dealing with. she is a major biotch. complains about all this little stuff that doesn't even matter. asks me to lower the deck and go over the lawn again and stuff like that. i mow it shorter the next cut and she still isn't happy. it's not my fault the lawn is full of weeds and clover so it looks shaggy after a few days even if i cut it shorter. this one has never really been on a schedule and always calls when they want it cut. usually every 2 weeks on average. last year the husband mowed the yard some and they just asked me to do the trimming and edging and stuff. numerous times i've thought of dumping them but i keep putting up with their crap for some reason. it's a small yard but very technical. i charge $40 but it's really $50 worth of work i'm giving them. when they first signed up they were gonna be a weekly customer but i think that lasted 1-2 weeks then they started waiting 2 weeks between cuts. always weird requests like "can you come mow at 4pm?" i'm like what? i am done mowing for the day before 4pm. i never went to mow it that late. i usually mow it around 1pm. she texts me tonight on friday night asking when i'm coming to mow? i say i can come tuesday or wednesday and i get a text saying "wednesday is no good...i want to be there when you mow please." i text back tuesday? and get no response. i'm just like wtf? why does she need to be there when i mow? i've been mowing the yard for 2 years. nothing is gonna change. i will mow it the same way as i have been doing it. i will be mowing and she shows up from work or something in a bad mood like she's mad i started mowing without her being there even though her husband is there in the house. i don't get it. she will start griping about stuff. very nit picky about every little thing. the yard is a biotch too. it's far from perfect. all uneven and stuff yet she wants it to look perfect. i've talked to her and she said she could leave a check for me but she has never done it. she has said she will get on a schedule yet has never done it. it's just the same crap over and over. she will not do anything. it's all about her and nothing else. i dunno what's going on. it just seems to get worse and worse every time i go there now. many times i've almost gotten into my truck and drove off lately. i'm trying to stick with it until her husband can get back on his feet but she is driving me insane. i don't think i can take it anymore. i flat out asked her last week. i sent a text and said " what's going on? do you not want me to mow your yard anymore?" ...then she went on to say "the yard is fine but we aren't." talking about her husband. he's in pain and stuff. yeah i get it but that's no reason to be rude towards me. i told her "things will get better, he will be ok.".....then she texts me tonight. friday night saying " i would have called you today but we had 3 dr. appointments." "when are you coming to mow again?" i said tuesday or wednesday and that's when she said wednesday is no good and that she wants to be there when i mow. customer #3 - signs up for bi weekly. i mow it once no problem. time to mow again "let's skip this week"...then the next week rolls around..."it's raining today so we'll have to skip this week too. when i get paid i'll pay you for the whole month of may." so ends up being 4 weeks since i last cut it. i tell him may will have 3 cuts in it and he says "that's fine no problem." i show up and mow grass is a foot tall but i do it and they leave the money and only leave $40 for one cut instead of the $120 promised. so far that's it. there's always that handful of bad customers. they make me want to rethink ever getting into this business. i seriously think of quitting when stuff like this happens. i just don't understand people. handful of others asking me to mow shorter because all of their lawns are full of clover so it looks shaggy and doesn't last 2 weeks. i'm like well duh. it's not gonna look like a golf coarse after 2 weeks of not being mowed in the spring time. i say you can get your yard sprayed or plant some centipede or something that will choke the weeds out. none of them want to do that of course. it's like they want to be on a budget yet have their lawns look perfect. it's just not possible. i can't make the clover magically disappear by mowing shorter. it will grow right back. they are so "right now" they have no "big picture" mentality. they all want insta-fix instead of a real fix. just seems to be a huge red flag when it's a customer's day to be mowed and they want to change it to a different time.