My very first customer I got 5 years ago at this location. (used to cut grass in Mass.) Said the nicest thing to me today. She asked how I was doing. I told her I might be moving. (I am trying to find a place so I can move out of my parents). She told me "that her and her husband had already decided if I ever moved or stop doing landscaping. That they would sell their house and buy a condo. Since they never had someone do such an excellent job and they would never be able to find someone to replace me. That I treated their property as if I owned it." I told her I would always cut her grass, since she was the first one to take a risk on using me. I now do both of her neighbors too. She also agreed to let me put that on next years flyer under what our customer's say about us. That just made my day. I already was having a bad day since I lost an account to a scrub.