Maybe I'm just ranting and being a whine a$$, but I really cant believe my day so far. I sat down with the new advertising guy at the local paper Friday to set up a spring ad. He was great to work with, had all kinds of ideas, etc., said he'd e-mail me a proof. This morning I get the proof, its ALL wrong, missing half of what we talked about. He claims he never heard me say this or that, but I sat right there and watched him write it all down, and draw up the ad on paper ..... his drawing was just what I wanted. This morning he argued with me to tell me the proof is how I wanted it. After a lengthy discussion, he finally agreed to change a few things. Now I'm waiting for another proof. Last month I get a rather high cell phone bill from Cingular. I called them today to see about splitting the bill to pay half this month and half next month (After I got the bill, I signed up for a much higher minute plan, so I wouldn't go over on my minutes any more)... They dont 'loan' money is what I am told. I speak with two seperate mgrs. and dont get anywhere. Now the conversation is getting VERY heated on my end. I have been with Cingular since 2001 and have NEVER had a late payment, I ask for one grievance, one time, and I cant get any help. I'm at wits end. I can and have gone to my electric co., my cable co., my local bank, etc. to get a little help if needed, I've always paid according to the schedule they set up, and everyone is happy. Not so with Cingular.... I might just cancel my service with them. WHAT HAS HAPPENED TO CUSTOMER SERVICE?!?! Is it just me, or has customer service gone the way of the passenger pigeon?!?