While mowing yesterday, a customer (who I just picked up this year) came outside with mail in her hand and said, "You haven't sent me a bill in a while and I don't want to get it and have it be too high. You've mowed four times since the last bill and I don't want to pay for more than four mows at a time." I said, "I bill monthly and bills for May services just went out last night, so you should be getting it in a few days." I then went on to say, "Just as a heads up, since today's June 1, next month's bill will include five mows. And, weather permitting, August will probably be the same." She said, "Oh no, I don't like that one bit. I'd like you to bill me every 4 mows. I don't want to pay for more than 4 mows at a time." I asked if she'd like to pay me on each visit, but she declined. So, being that I'm happy with my weekly charge there and because it's in a small suburb where I have 9 other customers, I agreed to bill her every 4 mows. I don't like it, but wanted to work something out to keep her happy. I understand some people live on a tight budget, but she lives in a nice house and is constantly spending money on new plants, flowers, outdoor furniture, landscaping, etc. Plus, her adult daughter lives with her, and I know she has a good job that pays well. So I just don't get it. Anyone else ever have customers with requests like that? If so, did you say, "too bad, my terms" or did you agree to it?