The majority of my business is fertilizers and chemicals but I do have three commercial accounts and 5 or 6 residentials. I am going to look at a 10 unit condo complex in which they were very disappointed with their lawn care provider last year. They said he would not show up for a week or two and the lawn would look terrible. In the proposal they sent me they want the lawn mowed on a certain day of the week. If it isn't the payment would be deducted by 25%. If it rains I would be able to call and move it up or back by one day. Do any of you have contracts this restrictive? To me, this seems somewhat punitive and restrictive. What would be a good counter-proposal that would be more flexible?