Customers Just Cant See paying for leaves!! Help!!

Discussion in 'General Industry Discussions' started by LawnFreak1170, Oct 25, 2012.

  1. LawnFreak1170

    LawnFreak1170 LawnSite Member
    Messages: 37

    anyone else experiencing this, During the fall when your cutting grass weekly, some yards are full of leaves customers want us to either mulch them up with the mower and not get paid extra for a leaf clean up, what do you guys do? thanks
  2. Spring Valley Lawn Service

    Spring Valley Lawn Service LawnSite Member
    Messages: 142

    Leaf clean up and mowing grass I charge same. I mulch leaves and don't weed eat anything on leaf clean up.
  3. LawnFreak1170

    LawnFreak1170 LawnSite Member
    Messages: 37

    what about if theres piles of leaves scattered in other yards and you are there longer?
  4. Spring Valley Lawn Service

    Spring Valley Lawn Service LawnSite Member
    Messages: 142

    Usually leaf clean up takes longer but this my first year and that's how I m pricing now for my regulars. Easier to keep track of.
  5. Darryl G

    Darryl G Inactive
    Messages: 9,500

    I do my thing and bill them extra if it took me extra time. Often I can save enough time to not bill them extra when the leaves are at the nuisance level, such as skipping or abbreviating the trim. I will not just ignore the leaves...the lawn must look neat when I am done with it.
  6. Sprinkler Buddy

    Sprinkler Buddy LawnSite Bronze Member
    from Florida
    Messages: 1,185

    Most of my customers are year round or regular through the Spring,Summer and Fall. I only charge those that aren't regular customers more on a leaf clean up. If I do them at all. Our season is much longer than most so it all pans out for us in the South.
  7. herler

    herler LawnSite Fanatic
    Messages: 5,139

    You forgot to include leaves in the contract?
  8. charmill26

    charmill26 LawnSite Senior Member
    Messages: 369

    I do a full cleanup every time I mow a house (including the beds). The price is different every single time and obviously depends on the time spent and the amount of leaves. I always leave my lawns looking the same in the fall as they do the rest of the year. I do not ever have to give prices up front and have never had a complaint. Customers know the leaves are going to keep falling and it's easier for me and better for the lawn to keep up with them
  9. 32vld

    32vld LawnSite Gold Member
    Messages: 3,983

    Do you bag when you mow?

    I mulch.

    This fall as the leaves fell what ever is on the grass gets mulched and left there. By the next week the visible mulched leaves are gone.

    Next week I do my last mow for the season. Then Nov 5th I do 6 weekly cleanups finishing up Dec 14 for my regular customers. Once mowing season is over I will do a one time clean ups as well as they come up.
  10. Darryl G

    Darryl G Inactive
    Messages: 9,500

    I tried mulching a lawn today after I blew off the heavy accumulations to the woods. I ended up triple cutting it to get it look the way I wanted. It looked OK after a double cut, but just not quite up to my standard with little leaf bits visible.

    Normally I would have just bagged it with the Lazer, but the lawn was too wet/soft for it so I used the walk-behind. I hate bagging with a catcher so I just mulched it. However, I probably did more damage to the lawn triple cutting it than if I just did it once with the Lazer and bagged it. I think that's one thing people neglect to consider with need to run the lawn over more times, and lawns tend to be soft in the fall where I am.

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