Not a huge deal but even though I have been in this business 12 years and have been dealing with people in the fire service for 22 years I still shake my head sometimes. In April I picked up a 15 minute job from a lady who is in the process of selling the house. She is between here, St Louis and Alaska so she needs the lawn cut. I have been going there weekly since April and the yard is about 2000 sq in the front and 2000 sq in the back but the backyard has no direct access for a Z or larger WB on the property from the front or sides because of tiered gardens. The price was based on using the Z as I can knock it out quick. I would access the backyard by going down the north boarder for about 75 feet which is technically in the neighbors yard then I can turn into the property. The neighbors yard is no showcase, just lawn that is maintained by the homeowner with a lawn tractor. Yesterday my wife was helping and she did the front, I did the back as usual and went back to string trim. As I emerge from the back there is a guy standing with my wife talking. I thought that mayby we were going to get some more business and I went over. The guy said hi introduced himself and even shook my hand. He said he owned the house and then he asked me who gave me permission to drive my Z over the yard. I was initially a little taken back as I have been there since April. He was obviously looking to be an A-hole and after a little exchange I told him to have a nice day and then to go and abcedF himself. He walked away and I continued to insult his lineage (Lineage (anthropology), descent group that can demonstrate their common descent from an apical ancestor). It shouldn't be a big deal but somehow now he thinks it is. He could have asked me not to drive there or be polite but he chose the dickheadd way so I verbally berated him a little. I know it probably isn't any where near professional but ya know, I'm 45 years old and I can see his point if it is made in a respectful way. It wasn't so I will take no crap. I can see if I did damage or something but I never spin the blades until I am on the property I mow and he uses a lawn tractor to mow his so its not like I was putting ruts in a manicured lawn. On top of that I have been there since APRIL. I really don't like going out and having confrontations but I am not going to be talked to like some idiot over an issue that could have been easily worked out. Yes all the monday morning QB's might say I should have taken the high road and bend over and be polite. Thats where we differ and you weren't there. I will now ask a farmer who doesn't maintain a field on the south boarder if I can bust a path thru the weeds to access the yard from the south. If not then I will be able to get a couple of 22's in there from the side. There is only about 6 weeks left so I will suck it up because the customer has been very nice. Thanks for reading the long version of a short incident. I still think the lawn service is great. I just laugh when people undercharge for their work, you can't put a price on intangables that you have to deal with on some jobs. I'm better now, thanks for sitting thru my first session of anger management for Lawn Care Professionals.