Customers now know more than us about turf revitalization.

Discussion in 'Turf Renovation' started by WHIPPLE5.7, Apr 8, 2010.

  1. WHIPPLE5.7

    WHIPPLE5.7 LawnSite Senior Member
    Messages: 958

    I've only powerraked about 500 yards so I probably don't know what I'm doing by now, atleas thats what people seem to think. Yesterday first lady comes outside and says her husband use to powerrake their yard 2 or 3 times when he rented one. I said just because he did it that way doesn't mean its the right way. She haggles on the price and I settled on a low price and she ended up handing me chech for $10 less than what we agreed on:hammerhead:. Next guy says when he used rent one he would lower it until dirt was flying and tearing out 80% of the lawn. I was like what good could that result in, you may as well hire someone to Harleyrake it. You are supposed remove dead thatch, not all of the lawn:hammerhead:. Some guy I powerraked for last whined about the price but called and wanted it done today, then he calls this morning and says to cancel because since he bags when he mows there is no dead thatch. Hello people, dead thatch has nothing to do with bagging when you cut. It has everything to do with the way you fertalize and water(TOO MUCH).
  2. mnglocker

    mnglocker LawnSite Senior Member
    Messages: 757

    You can't fix stupid.
  3. 93Chevy

    93Chevy LawnSite Fanatic
    Messages: 41,983

    Somebody told me that we're supposed to educate our customers, but it's not like we're professionals or anything. The customer really does know how to do everything better than we do.
  4. lawncuttinfoo

    lawncuttinfoo LawnSite Bronze Member
    Messages: 1,013

    bagging vs mulching does have an effect.
  5. WHIPPLE5.7

    WHIPPLE5.7 LawnSite Senior Member
    Messages: 958

    According to several University studies and the people at Turf Magazine bagging vs. mulching has a about 0% to do it thatch buildup. I have also seen myself that people who are excessive with watering and fert. are the lawns that have crazy thatch buildup, and they bag as well. Prove your point.

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