Good customer so far. She texted about 2 hours after service and sent the photos. I told her i want to come look and see what we can do. I mentioned that this seems strange placement for damage caused by me. The long scratch with the 2 gouges is behind an ac unit, nowhere that i could get equipment. The other ones are over pavement. Nothing looks like a trimmer or mower hit it and i am 90% certain i could not have done this. I want to make it right regardless, which means i could take a hit. Any tips? Does this look like a 32 stander or a trimmer did this? Ive yet to file a claim or cause damage in my time doing this....6 years solo. I tend to be careful, and would notice if i hit something to cause this. The only racket you might hear from me is the trimmer hitting a downspout.....we all do that.