I dropped my wife and sister who is in town of at the mall and started off to the dealer I have been dealing with and who seemed to give me great service. They spent 20 minutes with me figuring what blades would work best for last fall. I walked in with plans to walk out with a new set of Kawasaki hand helds, well when I walked in everything seemed a little different. There were no more Exmarks and no more commercial Toro ( just home owner crap). They had a few Husky commercial mowers. They were loaded up with Encore and Country Clipper. I started looking at they kawas any ways then a couple of wannabe salesmen walked up, my salesman was nowhere to be found. These guys dressed in T-shirts with dealers name on them clashed with on another on every word they spoke. They're appearance was that of a shade-tree mechanic hillbilly from the dukes of hazard. I left in a hurry and did not look back, and now I need to find a dealer somewhat close to me. The main reason I started with this dealer was because of the service they originally gave me. Even though I had to drive 40 minutes to get there. I am not sure if I should go ahead and buy the equipment or switch to a brand I do not want to regret getting either way. Has anyone had similar problems with a dealer.