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death of a customer

2167 Views 12 Replies 13 Participants Last post by  STIHL GUY
Ive mowed for a really great older lady for several years. Its a small account. I heard tonight that she was killed in an auto accident. What do you guys do in this situation? I told my wife I would finish this month up for her and then contact the family (I know them well) and see what they want to do. If they discontinue service and choose not to pay I will let it slid. If it wasnt in a another town I would mow tomorrow to to make it look nice for all the family coming to town. Just wondering what you guys do.
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I would be there first thing in the morning to make the yard look nice for family coming in. I work at a local funeral home and I mow the yard there almost every other day and check for weeds and what not everyday, keep mulch fresh and grass watered. I want the place to look like a million bucks when people come in. People do notice.
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