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death of a customer

2167 Views 12 Replies 13 Participants Last post by  STIHL GUY
Ive mowed for a really great older lady for several years. Its a small account. I heard tonight that she was killed in an auto accident. What do you guys do in this situation? I told my wife I would finish this month up for her and then contact the family (I know them well) and see what they want to do. If they discontinue service and choose not to pay I will let it slid. If it wasnt in a another town I would mow tomorrow to to make it look nice for all the family coming to town. Just wondering what you guys do.
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I wouldn't worry about the grass too much. I've been to quite a few funerals and unless the grass is a foot tall no one notices it. The state of the lawn is not what they will be worried about.
i disagree:nono: i had an dear old lady that died last year.:cry: after i found out i went and mowed her lawn. the next day the family couldn't stop thanking and telling me how much they appreciated that i had mow it.
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