I took my Deere in for a fall "checkup" last Nov. Was missing two bolts (I already bought them) and need them put on along with oil change, hydraulic change and a couple of other things that were covered in the special running around here for 220.00. They told me might take the mechanic a half hour to get the bolts on. Mower was suppose to take 3 days. A week later and many phone calls, I go to pick up the mower and they and me a bill for 550.00. Now, I am a pretty reasonable person when it comes to service bills but to get charged more than double was the final straw. I lost my mind screaming. They get the manager and he is useless. I walk to get my salesman (great guy, always helpful) and he is baffled as well. To make a long story short, I really liked having this mower, worked great and I could always get help from the salesman but the service was absolutely terrible. It just goes to show you guys, make sure you either service the mower yourself or have someone reliable because bad service can really hurt a business.