I think this thread like may be good entertainment and maybe we can learn to deal with difficult customers better. A lady called me and wanted her driveway done, she said it was 10 by 60 feet long, I gave here a estimate over the phone based on the info she gave me. Anyway, she insisted she wanted the "actual price" so I went out to meaure it today, and the driveway is 150 feet long not 60. So when I gave her the new price she freaked out, I thought she was joking at first but she was dead serious and insisted I give her the orignial price. Anyway when she saw that I was holding my ground she kicked my off her property and called me a crook, etc... I really do not know how people like this function in day to day life. I can't figure out if she had a really bad day or if she is really cheap or really crazy???