How do you guys deal with diseases? Insect damage (grubs), heat stress, and other common problems customers seem to understand and are willing to put the blame on mother nature. Diseases it seems they are less forgiving. How do you deal with the customers? How do you deal with the disease? Spot treat with fungicides? Blanket cover with fungicides? Definitely charge customer correct? Anybody have a good way of retaining customers after their lawn is destroyed by a disease? As much as you educate them it seems they will blame you no matter what...especially when it has never occurred before. I know aeration, and proper cultural practices are the best method to prevent diseases, but looking for ways to soften customers up in case they have to deal with these nasty funguses.